Frequently Asked Questions About OneTime

What is OneTime?
OneTime is a travel shopping comparison tool that saves you time. You want a great travel deal, but with so many online travel sites, searching for travel deals can be cumbersome and time consuming. And that's where OneTime comes in. Enter your search criteria - travel dates, destination, etc. - into OneTime, select the travel sites you want to search, and let OneTime do the searching for you. In seconds you'll be comparing results from the travel sites you selected in side-by-side windows. Select your favorite deal and then book directly with the deal provider.

Which travel sites does OneTime search?
OneTime partners with more than 25 well-known travel sites, including online agents like Travelocity and Orbitz, and direct suppliers like United Airlines, British Airways and Holiday Inn. Based on what you're looking for - perhaps a hotel in Chicago, a flight to Rome or a car rental in Sydney - OneTime will search out the applicable deal providers. From this list of applicable deal providers you'll select the ones you're interested in, and within seconds you'll be comparing deals in side-by-side windows.

Can I use OneTime if I have a pop-up blocker on my Internet browser?
Yes, you can still use OneTime if you have a pop-up blocker enabled on your web browser. OneTime will simply give you the option to compare deals one window at a time.

Or, if you prefer, you can temporarily allow pop-ups when using OneTime by adding OneTime.com to your browser's list of allowed sites. (If you use Internet Explorer, click on the "Tools" menu, "Pop-up Blocker Settings." If you use Firefox, click on the "Tools" menu, and then "Options ...") If you have also have a toolbar from Google, Yahoo, MSN, or another site, you may need to click the pop-up window graphic as well.

How many deal providers should I compare when using OneTime?
There is no magic number, but the more deal providers you compare, the more informed you'll be when booking, and the greater the chance that you found the best deal out there. This is because the deal provider with the lowest rate for one hotel may not have the best rate on a neighboring one. In the words of one industry expert, Travel & Leisure magazine, in order to get the best travel deals, "your best bet is to try as many sites as you have patience for." Luckily OneTime extends your patience by allowing you to quickly and easily compare offers from multiple, competitive deal providers at once.

Is it safe to enter my personal information on OneTime?
OneTime does not ask for personal information, including name, address, phone number and credit card number. Since reservations are made directly through the deal providers with whom Onetime is partnered, they may ask for such information when users book hotels, flights, car rentals or cruises. Rest assured that your time spent on OneTime is safe and secure. For more information, please read our Privacy Policy.

How much does it cost to use OneTime?
OneTime is absolutely free. We will never charge you to use OneTime. And when you book, there is no added fee for having used OneTime.

How does OneTime make money?
OneTime is a travel shopping comparison tool. We save you time by searching multiple travel sites at once. We do not book reservations. And we do not charge you to use our site. Instead, OneTime gets paid by the travel deal providers with whom we are partnered when you compare rates and availability and then book travel with them.

Who do I contact if I have a question about my reservation?
If you have a question about your reservation, please contact the online agent or supplier with whom you booked. OneTime is a travel shopping comparison tool that allows you to quickly and easily compare offers from many travel deal providers. And since you book directly with these deal providers, you gain the added benefit of their customer service.

How do I cancel or change a reservation?
The terms of your reservation will vary by deal provider. If you have a question about your reservation, please contact the online agent or supplier with whom you booked. OneTime is a travel shopping comparison tool that allows you to quickly and easily compare offers from many travel deal providers. And since you book directly with these deal providers, you gain the added benefit of their customer service.

Is OneTime associated with 1Time, the South African airline?
OneTime is an online travel shopping comparison tool. OneTime is not associated with 1time, the South African airline, in any way.

How can I contact OneTime?
If you are a member of the press and you have a press inquiry, please email contact@onetime.com.
If you are a travel deal provider and you would like to partner with OneTime, please email contact@onetime.com.
If you are interested in placing a OneTime travel search engine on your site, please email contact@onetime.com.

Search Flight Deals
From:
(city or airport code)
To:
(city or airport code)
Flight Type:
One Way:
Departure Date:
Return Date:
Passengers:
Manage Subscriptions
Thank you!
You'll receive your first Newsletters soon.
Top Travel Deals from OneTime
To make sure you receive newsletters from OneTime, please add OneTime@lists.onetime.com to your safe senders list.
Want to get more great travel deals?
OneTime recommends:
Our Dealhounds dig up the best airfare deals available from your city.
Cheap flights delivered right to your inbox once the prices drop.
to
No Thanks